Technology
Technology
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Banking and InsuranceUK’s first car insurance chatbot trialled by Co-op Insurance
The chatbot gives a fast estimate in a way that suits customers' 'busy lifestyles'
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Credit UnionsCredit unions say switch to digital is a priority – but how are they doing?
A study for Co-op Financial Services found a number of barriers in the sector which make digitisation a challenge
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Banking and InsuranceCo-op Group brings in traceable gel to spray ATM thieves
A pilot scheme for the gel, which leaves an invisible trace on clothes, skin and cash, saw a 90% cut in ATM crime
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RetailCo-op Group developing member app
The member app could include digital coupons, a mobile membership card and the ability to view your 5% reward balance
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FinancialFairCoin activates the world’s first ‘co-operative’ blockchain
Lead developer Thomas König has spent two years developing a system where nodes co-operate, rather than compete, to maintain the security of the network
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RetailMidcounties Co-op appoints Sukie Rapal to head up its digital strategy
Ms Rapal has been tasked with 'creating great customer experiences and journeys that are personalised and relevant'
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TechnologyCoTech: where co-ops and technology meet
CoTech aims to make tech fairer and more efficient through co-operating, collaborating and sharing skills
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BusinessMike Bracken steps down from Co-op Digital
The Group's chief digital officer is leaving this summer to focus more on his non-executive work
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BusinessArtists’ platform co-op Stocksy signs content distribution deal with Adobe
The agreement gives Stocksy’s artists a new platform to showcase their work through Adobe’s suite of products
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EnvironmentNew plastic film developed to help Co-op Group hit recycling target
The Group is partnered with a specialist firm, Coveris, which has created the new product to make ready meal trays easier to recycle