Credit union CEOs and senior executives from across the USA came together this week at the National Credit Union Foundation’s (NCUF) inaugural Financial Well-Being Exchange (FWBX).
The FWBX was a gathering of sector leaders, representing 28 states with more than US$210bn in combined assets, “structured around the exchange of ideas, vision, and future-focused insights from senior leaders, shaping what’s next for financial well-being delivery”.
The NCUF – the charitable arm of the US credit union sector – says it set up the exchange to help shape the future of financial wellbeing with credit unions nationwide.
“Credit unions across the country do extraordinary work to improve member financial wellbeing and drive impact,” said Lauren Culp, executive director of the NCUF (pictured at the event).
“What we know to be true is that credit unions are committed to always raising the bar and going further for their members. This week, we’re exploring all those ways we can go further together for the people and communities who need us.”
The event approached financial wellbeing through an enterprise lens, added the NCUF, “acknowledging that everything a credit union does – from its mission and strategy, to products and policies, to technology and culture – culminates in members who can achieve greater financial wellbeing.”
High-level themes and outputs from the event, which included roundtable and advisory board components, will be published and used to inform the NCUF’s future pipeline of financial wellbeing work for credit unions nationwide.
“The opportunity in front of us at the Exchange is much bigger than just the people in this room,” said Culp. “It has the potential to reshape financial wellbeing delivery for the entire financial services sector.”
Senior credit union leaders interested in attending a future FWBX event should email [email protected]
