Co-op Group launches online food delivery service

It is the first time the retailer has offered online grocery deliveries via a dedicated website

The Co-op Group is launching a home delivery service for groceries, beginning with a trial in nine London stores.

It is the first time the organisation has offered online grocery deliveries via a dedicated website,, and follows a recent trial of autonomous robot deliveries in Milton Keynes and a free service by taxi for groceries at eight other UK stores.

The new service will initially be available to shoppers within a four kilometre radius of a store on the Kings Road in Chelsea, before being rolled out to eight more London stores. Orders will be fulfilled using zero emission electric cargo bikes, from

The trial claims that shoppers will receive their orders within two hours. There is a standard £5 delivery charge and a £15 minimum spend, with all prices the same as they are in stores. A a free click and collect service will also be made available through the website.

“This is an exciting time for the Co-op, with trials underway on a number of new, online initiatives,” said Chris Conway, head of food digital.

“As the leaders in convenience shopping, we want to look at different ways of bringing our award-winning products closer to shoppers, and this new service does exactly that.”

The retailer says it plans to make online shopping available in a significant number of UK towns and cities.

However, the news comes as the Group confirms it will be closing its online electrical business on 24 March 2019 following a strategic review, with the final deliveries taking place on 30 March.

“This decision reflects the small-scale of the business and the significant capital investment that would be needed to expand the business,” said a statement. “This is within a market which is also facing significant challenge and uncertainty.”

The Group confirmed that the existing customer contact email and phone number would remain open for queries.