'Customer service is not a call centre, it is a profit centre'
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Show filtersLanguage teaching platform tops vote at Unfound Accelerator
Red Brick led the poll at the pitching event, followed by Dopo abortion care co-op and…
What AI can do for credit unions
AI expert Ayesha Khanna shared her thoughts at the World Credit Union Conference
Rwandan government introduces new law on co-ops
The law is aimed at stamping out corruption and improving financial performance for members, say officials
CUNA asks Congress to increase funding for USAID co-op development
The credit union apex wants Congress to increase the funding for these programmes to US$20m
Welsh credit union beats national trends on growth
Smart Money Cymru Credit Union saw a 35% increase in loans and grew its membership by…
Co-ops call for clarity on track and trace and self-isolation guidelines
Co-operatives UK is urging members to contact its advice team if they need guidance
US Tobacco Cooperative files for bankruptcy
USTC processes US flue-cured tobacco grown by its member-growers in Florida, Georgia, South Carolina, North Carolina,…
European Social Economy Awards open for nominations
The awards have three categories: social innovation; green transition; and digitisation and skills
First Milk reports 8% rise in operating profit
The dairy co-op has also announced a series of climate and animal welfare pledges
Trinidad and Tobago credit union staff receive Covid-19 jabs
Around 5,000 vaccines have been allocated for credit unions
Fonterra completes sale of China JV farms
The New Zealand co-op sold two other wholly owned China farming hubs earlier this year.

