The Phone Co-op has taken-over the teleconferencing operation of the social care charity Community Network.
The partnership, which took effect last month, will enable Community Network to focus on its charitable work, using teleconferencing as a tool to bring lonely and isolated people together.
At the same time, the agreement gives the Phone Co-op the opportunity to expand the range of services it provides to other customers, including HD video conferencing, and a premium operator-managed service to its new and existing business customers.
Vivian Woodell, Chief Executive of the Phone Co-op, said: “We are delighted to be working closely with Community Network, in a way which will benefit all of our customers and clients, and help both organisations to focus on their strategic objectives. This approach builds upon the Phone Co-op’s long tradition of working closely with organisations, which share our values.”
Mr Woodell added that the Phone Co-op and Community Network had been working together for many years and the new agreement would only deepen this close relationship.
With the new partnership, Community Network’s conferencing services will be co-branded with the Phone Co-op’s Co-operative Business Telecoms brand. Community Network will receive a share of the revenue from customers who have transferred and from new customers recruited by Community Network.
Angela Cairns, Chief Executive of Community Network, said the new partnership would build upon the success of their high quality teleconferencing service. She said: “With the service in their expert hands we can focus on our charitable efforts to combat the devastating effect loneliness and social isolation has on people’s lives.”
To fund and support its charitable work, Community Network has been providing teleconferencing services to the Third Sector since 1990. The teleconferencing charity has helped people who need emotional support, increasing their self-confidence, physical health and wellbeing.