The contract, which is valued at around £70,000 per year, encompasses line rental, all outbound calls and broadband services for the society’s 29 convenience food stores, two department stores, three travel agencies, and six funeral branches.
In all, the Phone Co-op’s services will be supporting over 600 members of staff. Chelmsford Star appointed the Phone Co-op following a detailed tendering process involving several potential suppliers.
Barry Wood, Deputy Chief Executive of Chelmsford Star (pictured), commented: “We are delighted that by choosing the Phone Co-op we have been able to choose not only the most commercially advantageous option, but also to support another co-operatives with similar values and principles to our own.”
Guy Ohlenschlager, Business Sales Manager of the Phone Co-op, added: “We have been serving a number of regional co-operative societies and other organisations within the Co-operative Movement for many years.
“We are committed to working with other co-operatives, both as supplies and customers, and are delighted that Chelmsford Star Co-op has awarded us this contract, which enables us to extend our penetration of the consumer co-operative sector, something we hope to continue in the year ahead.”