A ROCHDALE travel agent has proved its expertise in meeting the needs of holidaymakers by scooping its organisation's premier award.
Travelcare, part of the Co-operative Group, in Yorkshire Street has been voted Branch of the Year 2005, beating off competition from 340 branches across the UK to take the title.
The awards criteria included a number of factors such as customer service and performance. The branch was also voted Regional Branch of the Year in the travel agent's Northern region.
Meanwhile, Travelcare in Hankinson Way, Salford took the title for Customer Service branch of year, beating 340 other branches nationwide. All Travelcare branches throughout the UK receive regular visits from a "mystery shopper" checking on the standards of service and revels of expertise offered to customers.
The awards were presented at the travel agency's awards ceremony, which took place at the Millennium Gloucester Hotel in Kensington, London.
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