CO-OPERATIVE Group-owned Travelcare triumphed at the 2004 Travel and Tourism Awards, picking up the award for Best Northern Ireland Multiple Retail Travel Group for the third year running.
Organised by the trade publication Northern Ireland Travel and Leisure News, the awards recognise success, innovation and service to the travelling public.
Judging was by mystery shoppers, with agents judged on the branch presentation, product selection, level of service and product knowledge.
Bruce Cairns, Travelcare's regional sales manager for Northern Ireland, said: `This is great achievement and honour for Travelcare, a team effort that shows our commitment to quality customer service.`
Bruce Cairns is pictured with the award alongside VIP guest Suranne Jones (Coronation Street's Karen McDonald).
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