THE Co-operative Group's Travelcare business has won two prestigious awards at TTG's Northern Travel Awards.
The branch at No 1 Balloon Street, Manchester, won the best Independent Agency, while www.travelcare.co.uk won the online travel agency award.
The awards, organised by trade magazine Travel Trade Gazette, invited nominations from all over the north of England for various categories.
Judges praised the travelcare website for its ease of navigation and high level of information, but its quick search results and booking process were the clinching factors.
Bob Taylor, Travelcare's Channel Development Manager, who accepted the award for the internet team, said: "We have done a lot of work on the website over the past eight months, and this award shows it has paid off."
Mystery shoppers visited Travelcare's Balloon Street branch and were impressed, saying: "At Travelcare the wealth of information that agents are willing to share with customers indicates the thorough service they provide."
PICTURED: Helen Ford, Balloon Street branch manager (centre) with TTG's editor John Welsh and award sponsor Lorraine Barnes Burton from Travel Industry Marketing Expertise.