Two top industry awards for Travelcare

THE Co-operative Group&#039s Travelcare business has won two prestigious awards at TTG&#039s Northern Travel Awards. The branch at No 1 Balloon Street, Manchester, won the best Independent Agency,...

THE Co-operative Group&#039s Travelcare business has won two prestigious awards at TTG&#039s Northern Travel Awards.
The branch at No 1 Balloon Street, Manchester, won the best Independent Agency, while www.travelcare.co.uk won the online travel agency award.
The awards, organised by trade magazine Travel Trade Gazette, invited nominations from all over the north of England for various categories.
Judges praised the travelcare website for its ease of navigation and high level of information, but its quick search results and booking process were the clinching factors.
Bob Taylor, Travelcare&#039s Channel Development Manager, who accepted the award for the internet team, said: "We have done a lot of work on the website over the past eight months, and this award shows it has paid off."
Mystery shoppers visited Travelcare&#039s Balloon Street branch and were impressed, saying: "At Travelcare the wealth of information that agents are willing to share with customers indicates the thorough service they provide."
PICTURED: Helen Ford, Balloon Street branch manager (centre) with TTG&#039s editor John Welsh and award sponsor Lorraine Barnes Burton from Travel Industry Marketing Expertise.

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