Double top for West Midlands

WEST Midlands Co-op won two accolades in the newly-created People&#039s Choice awards in which the public votes for retailers providing the best customer service. The society won ?Employer...

WEST Midlands Co-op won two accolades in the newly-created People&#039s Choice awards in which the public votes for retailers providing the best customer service.
The society won ?Employer of the Year&#039 and its Co-op Travel Ultra Walsall branch was voted ?Travel Agent of the Year&#039.
Two Ultra employees, Gail Bowen and Vikki Harris, were finalists in the award for ?Best Service from an Individual&#039. Vikki was overall runner-up.
Chief Executive Ben Reid, said: "This is an excellent achievement and the fact that the awards are voted for by the public makes it special.
"Our employees are our front-line ambassadors, dealing with customers every day, so it is vital that we get that relationship right."
PICTURED: Collette Dickens (left), West Midlands Co-op&#039s Human Resource Controller, and Lynsey Gallimore, General Manager of the Co-op Travel Ultra travel branch.

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