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During the recent ICMIF Conference Charles Beighton, General Manager Strategy & Marketing, NFU Mutual, gave a presentation on the values based strategies that are fundamental to how NFU Mutual operate.
Key values for NFU Mutual said Charles are trust, prudence, value for money, quality and customer focus. He told delegates, “we are about improving the overall quality of members’ lives. We recognise the emotional and human side of managing claims and the impact that we have on peoples’ ...
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