By mistake NEFT transfer off Rs.100000/- was paid twice in place of once- from our bank, Vaidyanath Urban Co-op Bank to the Federal bank in the Solapur branch dated 20/3/2012. Federal Bank is not responding to us even though we have contacted its branch several times.
Our Bank Submitted following letter, email and statement
1) emial on firstname.lastname@example.org letter, Our Custmer Letter for one tine NEFT Dtd 21/3/2012
Federal bank Solapur responded though –email Dtd.21/3/2012 We are confirming the issue at our end and will settle the issue as early as possible on our email id email@example.com)
2) When it was not settled we complained at Federal Bank Regional Office Mumbai complaint 6/5/2012 and its answer Letter dated 12/05/2012
3)Again through email Dated 20/8/2012 we wrote to federal bank regional office Mumbai firstname.lastname@example.org, head office ernakulan email@example.com to help us recover our excess NEFT Amount of Rs.100000/-
No response yet!
Could anybody help us? Please mail us how to complain with RBI and email address of complaint office
Account Section, Head Office,
The Vaidyanath Urban Co-op Bank Ltd. Parli-V.,
Dist Beed 431515.
Phone No- 02446/222134,